Online Certificate Courses

Virtual Internship

Develop customer relationship management system
IT & Software
Best Seller

Problem Statement - Develop customer relationship management system

Challenge description with context - The company wants to develop customer relationship management system which includes following points. 1) Product registration, 2) Product complain, 3) Service centre management, 4) Claim settlement

Problem – Because of using this system after sales service mechanism become online and customer does not require to contact company after purchase.

Users – Small scale industries where low man power is available

Expected Outcomes - Customer relationship management system becomes online. Reduce human involvement in CRM

Probable Discipline – Computer Science and Information Technology

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