CRM System Develop

Problem Statement - Develop customer relationship management systemChallenge description with context - The company wants to...

Published By Advanced Diesel Engine Pvt. Ltd

Content Provider

1 to 2 Months

Duration

Online

Mode Of Delivery

Course Validity

Intermediate

Level

KRACKiN

Certification By

This is a paid course.

Course Fee

  • 799/- 499/-

Description

Problem Statement - Develop customer relationship management system

Challenge description with context - The company wants to develop customer relationship management system which includes following points. 1) Product registration, 2) Product complain, 3) Service centre management, 4) Claim settlement

Problem – Because of using this system after sales service mechanism become online and customer does not require to contact company after purchase.

Users – Small scale industries where low man power is available

Expected Outcomes - Customer relationship management system becomes online. Reduce human involvement in CRM

Probable Discipline – Computer Science and Information Technology