In this course, the foundation of the scientific art of communication is described and explained in detail. The participants...
Mode Of Delivery
Module 1: Reading Skills
Introduction, Types of reading, Reading for comprehension, review and study, Reading a business document, Reading an email, Reading for information
Module 2: Writing Skills
Introduction to writing skills, Components of written communication, Essay Writing, Note Making, Paraphrasing and Rewriting techniques
Module 3: Importance of writing skills with effective official correspondence
Importance and significance of effective official correspondence, Communication etiquette, Language of responsibility and adaptability, Official Correspondence with Letter writing, E- mails, Official Correspondence 2 with Writing notes on files, Official circulars and notices, Agenda preparation, Official Correspondence 3-Officialcircularsandnotices, SOP
Module 4: Speaking Skills
Introduction and Components of good speaking, Phonetics, Developing Content, Effective speaking and enhancing your skills, applying speaking skills
Module 5: Listening Skills
Introduction to Listening, Mindful and Intentional Listening, Types Of Listening, Barriers To Effective Listening, Retention Of Key Information and Problem Solving Skills
Who Should Attend?
After completing this course and successfully passing the certification examination, the student will be awarded the “Communication Proficiency” certification.
If a learner chooses not to take up the examination, they will still get a 'Participation Certificate'.