Online Certificate Courses

This course is developed to introduce the fundamental concepts of logistics and supply chain management. This course illustrates the strategic importance of supply chain management. It provides an overview of the issues related to designing and managing supply chain operations and techniques. At the end of this course, students will learn the importance of supply chain management in improving the firm’s performance. They will be able to identify appropriate channels of distribution and demonstrate channel conflict resolution techniques.

Curriculum

Module 1: Supply Chain Management

Concept, objectives, significance, Process view of a supply chain-cycle and push–pull view, Drivers/components of supply chain – Facilities, Inventory, Transportation, Information, Material Handling, Achieving trade-off between customer service and cost

Module 2: Physical Distribution

Definition, Importance, participants in physical distribution process, Marketing Channels – Definition and Importance , Different forms of channels – Unconventional channels - Channels for Consumer goods, Industrial Goods & Services – Integrated Marketing Channels – Horizontal, Vertical, Multichannel , Functions of Marketing Channels, Channel Management – Channel Selection Process and Criteria, Performance appraisal of Channel Members – Channel Conflicts and Techniques to resolve channel conflicts

Module 3: Procurement

Supplier Management, Management Supplier Selection, Tendering, E-Tendering, Negotiation; Warehouse and Dispatch Management - Types of Warehousing, Warehouse Layout Docking and Marshalling, Warehouse Safety Management

Module 4: Current Trends In Supply Chain Management

Green Supply Chain Management, Role and Future of IT in the Supply Chain, Customer Relationship Management, Supplier Relationship Management, E-Business and the Supply Chain; E-Business in Practice

Learning Outcomes

• Illustrate the cycle view and push-pull view of the supply chain processes
  
• Identify the various drivers of a supply chain
  
• Explain the role of physical distribution in supply chain
  
• Demonstrate the various channel conflict resolution techniques
  
• Differentiate Tendering and E-tendering processes
  
• Discuss the various types of warehouses
  
• Illustrate the role of IT in Supply chain
  
• Analyse the importance of e -Commerce activities in supply chain management
  

Who Should Attend?

• Bachelor of Business Administration
  
• Bachelor of Commerce
  
• Master of Business Administration
  
• Master of Commerce
  

Job Prospects

• Product Manager
  
• Logistics Manager
  
• Supply Chain Logistics- Analyst/Consultant
  
• Purchase Manager
  
• Safety Executive
  

Certification

After completing this course and successfully passing the certification examination, the student will be awarded the “Certificate in Logistics & Supply Chain Management” certification.

If a learner chooses not to take up the examination, they will still get a 'Participation Certificate'.