This course is developed to introduce the fundamental concepts of logistics and supply chain management. This course illustrates the strategic importance of supply chain management. It provides an overview of the issues related to designing and managing supply chain operations and techniques. At the end of this course, students will learn the importance of supply chain management in improving the firm’s performance. They will be able to identify appropriate channels of distribution and demonstrate channel conflict resolution techniques.
Module 1: Supply Chain Management
Concept, objectives, significance, Process view of a supply chain-cycle and push–pull view, Drivers/components of supply chain – Facilities, Inventory, Transportation, Information, Material Handling, Achieving trade-off between customer service and cost
Module 2: Physical Distribution
Definition, Importance, participants in physical distribution process, Marketing Channels – Definition and Importance , Different forms of channels – Unconventional channels - Channels for Consumer goods, Industrial Goods & Services – Integrated Marketing Channels – Horizontal, Vertical, Multichannel , Functions of Marketing Channels, Channel Management – Channel Selection Process and Criteria, Performance appraisal of Channel Members – Channel Conflicts and Techniques to resolve channel conflicts
Module 3: Procurement
Supplier Management, Management Supplier Selection, Tendering, E-Tendering, Negotiation; Warehouse and Dispatch Management - Types of Warehousing, Warehouse Layout Docking and Marshalling, Warehouse Safety Management
Module 4: Current Trends In Supply Chain Management
Green Supply Chain Management, Role and Future of IT in the Supply Chain, Customer Relationship Management, Supplier Relationship Management, E-Business and the Supply Chain; E-Business in Practice
Illustrate the cycle view and push-pull view of the supply chain processes
Identify the various drivers of a supply chain
Explain the role of physical distribution in supply chain
Demonstrate the various channel conflict resolution techniques
Differentiate Tendering and E-tendering processes
Discuss the various types of warehouses
Illustrate the role of IT in Supply chain
Analyse the importance of e -Commerce activities in supply chain management
Who Should Attend?
Bachelor of Business Administration
Bachelor of Commerce
Master of Business Administration
Master of Commerce
Supply Chain Logistics- Analyst/Consultant
After completing this course and successfully passing the certification examination, the student will be awarded the “Certificate in Logistics & Supply Chain Management” certification.
If a learner chooses not to take up the examination, they will still get a 'Participation Certificate'.
Frequently Asked Questions
Course Features :
Mode Of Delivery:
Valid for 6 months post activation