E-commerce stands for electronic commerce and provides to trading in goods and services through the electronic medium such as internet or mobile. e-commerce involves the use of Information and Communication Technology (ICT) and Electronic Funds Transfer (EFT) in making business between consumers and organizations, organization and organization or consumer and consumer. This lead to the three standard business models namely B2B, B2C and C2C. With the growing use of internet worldwide, Electronic Data Interchange (EDI) has also increased in humungous amounts and so has flourished e-commerce with the productive virtual internet bazaar inside the digital world usually termed as e-malls. This course address the concepts of e-payments and their types that helps in carrying out paperless transaction over the internet. Specifically this course is designed for the students that helps in understanding the concepts, features, flexibility and effectiveness of using e-commerce. Finally, the ability to provide the security and risk management for the complete process is described.
Module 1: Introduction to e-Commerce
Introduction of Unit, Introduction to e-commerce, Definition, Objectives, Advantages and disadvantages, Forces driving E-Commerce, Traditional commerce Vs. e-commerce, e-commerce opportunities for industries, Growth of e-commerce, Conclusion of Unit.
Module 2: e-Commerce Models
Introduction of Unit, e-commerce Models: Business to consumer, Business to Business, Consumer to Consumer, Other models – Brokerage Model, Aggregator Model, Info-mediary Model, Community Model and value chain Model, Conclusion of Unit.
Module 3: e-Payments
Introduction of Unit, Electronic Payment Systems: Special features required in payment systems, Types of E-payment systems, E-Cash, E-cheque, Credit Card, Smart Card, Electronic Purses, Conclusion of Unit.
Module 4: CRM & CSM
Introduction of Unit, e-Marketing, e-Customer Relationship Management, e-Supply Chain Management, Conclusion of Unit.
Module 5: Security
Introduction of Unit, Security Issues in E-Commerce: Security risk of E-Commerce, Types of threats, Security tools and risk management approach, EDI Application in business, Conclusion of Unit.
- Identify the e-commerce systems based on its application type, purpose of commercial transaction
- Explain cataloguing pattern concepts and the process of order management cycle
- Analyse the need of internet based EDI and tools of traditional Web promotion & its applicability
- Examine the risk E-Payment Systems & the role of encryption and decryption of E-Security
- Identify the need for security in performing paperless transactions in e-commerce
Who Should Attend?
- Management Students
- Graduates with Management background
- Business Analyst
- Product Manager
- Team Leader Operations
- Category Manager
- Business Development Manager
- E-Commerce Executive
After completing this course and successfully passing the certification examination, the student will be awarded the “Business of e-Commerce” certification.
If a learner chooses not to take up the examination, they will still get a 'Participation Certificate'